TERMS & CONDITIONS
Welcome to www.antoineonline.com (“Website”)
THIS DOCUMENT CONTAINS IMPORTANT INFORMATION INDICATING YOUR RIGHTS AND OBLIGATIONS. IT CONTAINS, AMONG OTHER THINGS, THE CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT APPLY TO YOU. PLEASE READ IT AND CONSIDER IT CAREFULLY TO UNDERSTAND OUR POLICIES AND PROCEDURES.
This website is operated by Librairie Antoine SAL. Throughout the site, the terms “Company” “we”, “us” and “our” refer to Libraire Antoine SAL.
BY ACCESSING AND USING OUR WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND, WITHOUT MODIFICATION AND LIMITATION BY OUR TERMS & CONDITIONS.
“You” or “Your” means the person accessing or using the Website or its Content.
We may, at our sole discretion, modify, revise, or update the terms and conditions at any time, and you are bound by any such modification update or revisions upon your use of the Website.
In addition to these Terms and Conditions, Privacy Policy ("Privacy Policy") specific rules and conditions are provided for each type of transaction conducted on/ or through our Website.
Terms of Service.
IN ANY OTHER CASE OF BREACH AND/OR DISAGREEMENT WITH OUR TERMS AND CONDITIONS, PRIVACY POLICY AND SPECIAL CONDITIONS AS WELL, ANY ACCESS TO OUR WEBSITE WILL BE BLOCKED AND USE PROHIBITED.
Your use of the Website does not grant you any right, title, or interest in any element thereof, and the Company owns directly or indirectly and retains all right, title, and interest (including all intellectual property and proprietary rights) therein and thereto.
The general structure of the Website and all related intellectual property rights (whether registered or unregistered) are the exclusive property of the Company. Any reproduction, representation, in whole or in part, use, adaptation, provision, or modification by any process, any person and any means whatsoever without the express authorization of the Company, any authors or right holders is strictly prohibited and constitutes a violation to of intellectual property rights.
The use of the Content of the Website or any portion thereof on any other website the Company owns, or in any publication, database, catalogue or compilation, or in a networked computer environment for any purpose other than personal browsing of the Website without express prior written permission of the Company is strictly prohibited.
You agree not to attempt to remove, deactivate, reverse engineer, and modify the trademarks, logos, and service marks from the Content of the Website.
USER INFORMATION
In consideration of your use of our Website, you agree to provide us with accurate and valid information to complete the personal database.
The collection of personal information will be treated in a manner that respects the privacy of each individual by reference to the Privacy Policy, which is incorporated herein by reference.
We do not knowingly collect personal information from children under the age of 18 through the web site. If you are under 18 years, please do not provide any personal information and do not access the Website; you may use our website only with involvement of a parent or guardian.
If you allow your child to use your computer, it is your responsibility to control the child's use of the Website accordingly.
You are responsible for the accuracy and credibility of the information you have provided us with and aware of the Content and the consequences in case of falsification or wrong information
You undertake to keep all the information you provide us up to date
Therefore, in case of any change in any of the information provided by you, you undertake to inform us immediately to the following email address contact@antoineonline.com
Please note that any unsolicited content received by us will not be protected by our Privacy Policy
ONLINE STORE TERMS
You may use the Website only for lawful purposes We reserve our right to amend the Website, and any service or product we provide on or through (Services) at our sole discretion. Your use of the Website will be considered as an approval of any updated terms and conditions. We will not be liable if for any reason all or any part of the Services are unavailable for a certain period. We may restrict access to some parts of services available through the Website, to users, notably for legal and compliance reasons.
You must not transmit any bugs or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your right to use our Website.
We reserve the right to refuse service to any user who breaches our terms and conditions.
You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit Card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.
LIABILITY
Company will not be liable for service delays, interruptions, or other failures caused by losses of internet connection, fault or failure with the Website, or malfunction of any software or system, computer or mobile device.
The Content of the Website may contain inaccuracies or typographical errors. Except as may be separately expressly provided Company makes no representations about the accuracy, reliability, completeness, or timeliness of the Content of the Website or about the results to be obtained from using the Website and its Content. Any use of the Website and its Content is at your own risk. Third parties provide some Content of the Website, and we shall not be held responsible for any such Content submitted by third parties.
Company DO NOT WARRANT THAT THE WEBSITE WILL OPERATE ERROR-FREE, CONTINUOUSLY OR WITHOUT INTERRUPTION, OR THAT THE WEBSITE OR ITS SERVER ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL CONTENT. IF YOUR USE OF THE WEB SITE OR THE CONTENT OF THE WEBSITE RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS.
THE WEBSITE AND CONTENT OF THE WEBSITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. COMPANY AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING, NON-INFRINGEMENT OF PROPRIETARY OR THIRD-PARTY RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. COMPANY AND ITS SUPPLIERS MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT OF THE WEBSITE, SERVICES, SOFTWARE TEXT, GRAPHICS, AND LINKS.
DISCLAIMERS OF CERTAIN DAMAGES
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEB SITE, OR WITH ANY PROVISION OF THE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.
LINKS
If the Website contain links to other resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those resources. If you decide to access any of the third-party website linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such website.
MODIFICATION TO THE PRICES AND SERVICE
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
We reserve the right, but are not obligated, to limit the sales to any person or geographic region. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
ORDERS
You can place your orders: - over the Website: https://www.antoineonline.com/- by e-mail: contact@antoineonline.com - WhatsApp: +961 70 903718 – and via our social media channels.
You can always contact us to request a quotation for large quantities (bulk).
We may, at our sole discretion, reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel the quantities purchased. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
PRE-ORDERS
Pre-released orders (“Pre-orders”) are orders for products (“Products”) that are not yet available for general sale.
In order to place a Pre-order, you will need to provide certain information, including but not limited to, your name, address and billing information. It is your responsibility to ensure that this information is accurate and up to date. If we do not have accurate information, we will not be able to keep you informed and/or process you Pre-order.
When you place a Pre-order, you will need to pay the full upfront price of the Product. As soon as a Pre-order has been paid for any cancellation or return cannot be processed without our express authorization. Such authorization is not guaranteed and shall be given at the sole discretion of the company.
Pre-order payments do not guarantee availability of the Product. In the event, the Product is not available, we will cancel your order and refund you.
Although, we will make our best efforts to ship the Products as soon as reasonably possible, you understand and agree that there may be delays. An estimated time of shipment, if one has been provided, is only an estimate and is subject to change. However, if an exceptional delay arises and the estimated shipment and/or release of the Product is not met, we will notify you. If for any reason you decide that you do not wish to continue to wait for your Product, you may – in this case only - cancel your Pre-Order.
AVAILABILITY AND DELIVERY OF ITEMS
Services and Products on our Website are bound by market restrictions thus might and might not be available for sale depending on the shipping address.
Otherwise, We accept your orders subject to available stocks. If, despite our vigilance, the item(s) requested is/are not available, we shall inform you of their unavailability by e-mail in the shortest time limits and any sum debited from your payment method will be credited to your account. We will not be obliged to offer any additional compensation or to supply the Services in this situation.
In any case the Company cannot be deemed responsible in case one or more products should appear as available and are not in the Store.
Books that we do not keep in stock can generally be ordered and delivered within a period of six to eight weeks.
Delivery will be made as soon as possible after your order is accepted and followed by an automated confirmation email. A period from two to five business days must be allowed for a delivery in Lebanon, and an average of four to seven business days must be allowed for a delivery outside Lebanon. All delivery times quoted herein are estimates only, based on availability, normal processing and delivery companies. We cannot be held liable for a delay in delivery resulting from a shortage of stock or caused by the carrier under any circumstances or Force Majeure.
An invoice will be remitted with Your order upon delivery.
PRICES
Prices that are posted on the local site are in Lebanese Pounds, and all orders are payable in Lebanese Pounds. Prices are exclusive of any taxes; taxes will be displayed at Checkout depending on the delivery address.
Prices that are posted on the international site are in US dollars, and all orders are payable in US dollars. Prices are exclusive of any taxes; taxes will be displayed at Checkout depending on the delivery address.
Prices do not include delivery charges.
Some products/ books have a special market price as it will be indicated on the Website.
For delivery outside of Lebanon, all customs, duties, and taxes are the responsibility of the recipient. We shall not be responsible for checking and informing you of the applicable customs duties and taxes. Therefore, we suggest that you seek this information from the competent authorities in your country.
High-risk countries might be subject to a ban on the execution of payments.
DELIVERY CHARGES
Domestic delivery charges are determined based on the delivery address (governorates). International delivery charges are based both on the delivery address and the number of items ordered.
PAYMENT
We offer buyers the option to pay for items on the Site either online or through Cash On Delivery (“COD”) or Cash On Pick-Up from Store or any other payment methods made available on the Site at the time of posting these Terms.
PRODUCT RETURNS
Products sold on the site are new and guaranteed to be without defect. If an item is found to be defective, or does not correspond to what was ordered, we undertake to exchange or refund it in form of a gift voucher within seven days following the delivery date, on the condition that it is accompanied by the related invoice.
In order to return the product, the customer must contact the Customer Service by e-mail or telephone in order to make the appropriate arrangements or visit one of the Company branches with the corresponding invoice, where the staff will proceed with the exchange or refund in a form of gift voucher. Audio products and games must be in their original packaging, except in case of a return due to a defect.
If you would like to return a product (except magazines, newspapers, textbooks, and electronics) for another reason may choose between an exchange or a gift voucher. This must take place within seven days following delivery and must be accompanied by the related invoice.
In no case can the amount be claimed in cash.
RETURN POLICY FOR CARD PAYMENTS
In the event you have settled by card the price of the purchased item(s) and wish to issue a return order within seven days of receiving the item(s), the price of such returned item(s) excluding the delivery fees shall be returned to your bank account. However, bear in mind that the amount may take time to reflect in your card statement, depending on your card provider.
RETURN POLICY FOR CASH PAYMENTS
In the event you have settled by cash the price of the purchased item(s) and wish to issue a return order within seven days of receiving the item(s), the price of such returned item(s) excluding the delivery fees can be issued in form of a gift voucher. In no case, the amount cannot be claimed in cash.
RETURN POLICY FOR PROMOTIONAL ITEMS
Products purchased on sales, during a clearance or with a special offer cannot be exchanged or returned.
RETURN CONDITIONS
- Return requests should be made within seven days from receiving the item.
- Item should be in the same condition you received it. If you use or damage it, it can no longer be returned.
- Make sure the package has no missing items, including price tags, labels, original packing, freebies, and accessories.
- The original package of any item should not be opened and should remain sealed.
DIGITAL PRODUCTS
Customers can purchase access codes for digital products on the Website.
As soon as the transaction has been accepted, codes will be emailed immediately to the Customer.
The spam folder has to be checked, occasionally emails might end up in the spam folder.
If temporarily out of stock, please allow 72 working hours to receive the codes.
Access to connect platforms is generally limited to one academic year.
The number of authorized downloads and number of devices upon which a given digital file may be installed may vary without prior notice, according to the distributor and publisher.
The digital files acquired are works produced by the authors and are therefore protected by the applicable laws and regulations.
Any reproduction, collective use, resale or rent is strictly forbidden and can be subject to legal proceedings.
No exchange, credit or reimbursement can be accepted once a sales transaction of a digital product has been confirmed.
Prices might change without any prior notice.
INDEMNIFICATION
Customers agree to defend, indemnify and hold harmless the Company, its affiliates, agents, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions.
APPLICABLE LAW
The Terms and conditions for use (which exclude the purchase conditions) are governed by Lebanese laws.
JURISDICTION
Any disputes arising in the interpretation or application of these Terms shall be brought before the Beirut Courts.
AGREEMENT LANGUAGE
In case of a discrepancy with any translation of the present Terms and Conditions, the English language shall prevail.
©2022 Librairie Antoine SAL ™, All Rights Reserved
